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Database Outage of Mongo Atlas in EU and N. Virginia Regions
Apr 23, 2026 at 1:16pm UTC
Affected services
Global Cloud API
Dashboard
DecisionRules Website
License Server
Audit Server
Distribution Server
Resolved
Apr 23, 2026 at 1:16pm UTC
UPDATE: DecisionRules Global API is at 100% Capacity.
All Regional Clouds, Private Managed Clouds and On-Premise installations are without downtime.
Affected services
Global Cloud API
License Server
Dashboard
DecisionRules Website
Audit Server
Distribution Server